FREQUENTLY ASKED QUESTIONS
Q: Do you have a return or exchange policy?
A: 100% Satisfaction Guarantee Kelli Diane Designs stands behind all of our products. If you are not satisfied with your purchase, return your merchandise within thirty days for a full refund less the initial shipping charged. You must include the invoice, a description of the problem , a request for a refund, a replacement, or credit toward an alternative product.
Q: What are your shipping policies?
A: Items generally ship within 5-7 business days via priority mail unless otherwise specified. Typically for mail in the United States we charge a flat mailing rate of $8.
Q: Do you have any coupons?
A: We do periodically , please join our mailing list to take advantage of them!!
Q: I don't have a credit card but I really want to buy something. Do you guys accept any other forms of payment?
A: Please contact sales@kellidianedesigns for another form of payment.
Q: Are there any other places I can pick up Kelli Diane Designs?
A: Coming soon!
Q: Who do I contact for info about orders, returns, changes?
Q: I would like to carry KD in my store; who do I contact?